Lumi Rewards

Four tiers. One ladder. Nothing hidden.

Earn a point for every dollar you spend. Tiers are earned on what you've spent with us in total, and each tier keeps everything below it.

The tiers

The more you shop with us, the more every dollar does.

Tiers are based on total spend, not on points. Move up and you keep every perk from the tier before.

BenefitGlowJoin, freeRadiant$1,000 total spendLuxe$2,500 total spendLuxe VIP$5,000 total spend
Points per $1111.251.5
Every orderNot includedNot included2.5%off, on top of a reward coupon5%off, on top of a reward coupon
Your birthday250 points$5 off $25+$5 off $30+$10 off $50+$15 off $50+
On joining50 pointswelcome bonusNot includedNot includedNot included

GlowJoin, free

Points per $1
1
Your birthday
250 points$5 off $25+
On joining
50 pointswelcome bonus

Radiant$1,000 total spend

Points per $1
1
Your birthday
$5 off $30+

Luxe$2,500 total spend

Points per $1
1.25
Every order
2.5%off, on top of a reward coupon
Your birthday
$10 off $50+

Luxe VIP$5,000 total spend

Points per $1
1.5
Every order
5%off, on top of a reward coupon
Your birthday
$15 off $50+

Points are earned on what you pay after any discount. Shipping and tax don't earn points. A tier discount doesn't apply to items already on sale, gift certificates, or shipping.

Your points

Here's what your points buy.

The same ladder at every tier. Save them up: the bigger rewards are worth more per point.

  1. 250 points$5 offon $25 or more
  2. 500 points$12 offon $50 or more
  3. 1,000 points$30 offon $100 or more

One reward coupon per order. Your tier discount applies on top of it. Rewards never cover shipping.

Your points don't expire at launch. If we ever add expiry, it will only apply after twelve months without a purchase, and we will tell members well before it starts.

Questions

The small print, in plain words.

How do I join?

Create an account. It's free, and you start at Glow with 50 welcome points.

How do I earn points?

One point for every dollar you pay, after any discount, at Glow and Radiant. Luxe earns 1.25 and Luxe VIP earns 1.5 per dollar. Shipping and tax don't earn points.

How do I move up a tier?

Tiers are earned on your total spend with us: $1,000 for Radiant, $2,500 for Luxe, $5,000 for Luxe VIP. Every tier keeps the perks of the tiers below it.

Can I use a reward and my tier discount together?

Yes. One reward coupon per order, and a Luxe or Luxe VIP discount applies on top of it. The tier discount doesn't apply to items already on sale, to gift certificates, or to shipping.

Do my points expire?

Not at launch. If we introduce expiry later, it will only affect points after twelve months with no purchase, and members will get notice before it begins.

Can I lose a tier?

Six months without a purchase moves you down one tier, not back to Glow. One order brings you back onto the clock.

What about my birthday?

Glow members get 250 points. Radiant gets $5 off $30+, Luxe $10 off $50+, and Luxe VIP $15 off $50+. Add your birthday in your Lumi profile so we know when.